Junior UX Researcher — Product Discovery

Mediusware is looking for a Junior UX Researcher who is curious about users, products, competitors, and business problems.

Your job is not simply to collect requirements.

You will help our team understand what should actually be built, why users need it, how competitors solve the problem, and where opportunities exist to create a better product.

You will work closely with Product/Project Managers, Product Designers, Tech Leads, and clients during the Product Discovery stage.

• Conduct user and stakeholder interviews
• Prepare strong discovery questions before client meetings
• Understand user problems, behaviors, motivations, and pain points
• Research competitors and similar products
• Analyze competitor features, user journeys, positioning, and business models
• Identify missing requirements and product opportunities
• Convert research findings into clear insights and recommendations
• Create user personas and user journey maps when appropriate
• Identify assumptions that need validation before development
• Support usability testing of prototypes and existing products
• Work with Product Designers to improve UX based on evidence
• Work with PMs to strengthen product requirements
• Document research findings in a simple, structured, and actionable format

We care more about your thinking ability and curiosity than years of experience.

You should be someone who naturally asks:

Why does the user need this?
What problem are we actually solving?
How are competitors solving it?
What might the client have missed?
How can we validate this before development?

• 0–2 years of relevant experience
• Fresh graduates with strong UX/product research knowledge are encouraged to apply
• Understanding of UX research and product discovery fundamentals
• Strong communication and questioning skills
• Ability to research deeply using Google, competitor products, reviews, forums, and other sources
• Analytical and critical-thinking ability
• Ability to organize complex information clearly
• Comfortable communicating in English
• Basic understanding of SaaS, web applications, and mobile applications
• Familiarity with Figma is preferred
• Familiarity with tools such as Hotjar, Microsoft Clarity, Google Analytics, surveys, or usability-testing tools is a plus

• Candidates from CSE, Psychology, Business, Marketing, Design, HCI, or related disciplines are welcome.
• Your degree matters less than your ability to research, understand people, identify problems, and think about products.

A successful Junior UX Researcher at Mediusware should help the team move from:

Client says what they want → Research → Understand the real problem → Validate → Discover opportunities → Define the right product → Design & Build

We don't want someone who only documents what a client says.

We want someone who can help the team discover what the client and users actually need.

Junior UX Researcher → UX Researcher → Senior UX Researcher / Product Discovery Specialist → Product Discovery Lead

BDT 25,000–40,000/month

Final compensation will depend on experience, research capability, communication skills, and practical assessment performance.

Fresh graduates with exceptional research and product-thinking ability can also qualify.

• Salary Review – Get appraised twice a year based on performance
• Work-Life Balance – Enjoy two holidays every week
• Unused Leave Encashment – Get compensated for your unused leave
• Refreshments On Us – Unlimited tea, coffee, and snacks to keep you energized
• Festive Bonuses – Receive two festival bonuses every year
• Recreational Zone – Take a break and unwind at our sports zone
• Parental Support – Maternity & paternity leaves to support new parents
• Annual Company Tour – A fun-filled day-long trip with the team every year
• Vibrant Work Culture – Celebrate events, milestones, and special occasions together
• Healthcare Support – Medical allowance to ensure your well-being.

• 24/1 & 24/2, Floor 8, Shiya Mashjid Mor, Tajmahal Road, Mohammadpur, Dhaka- 1207
• Google map address: https://maps.app.goo.gl/93aJ9auNFqAyjpPk9